Now that you have some excellent background knowledge from our last four blogs of Sanbor Medical’s history, capabilities and quality standards for the Medical Device market, we would like to fill in some further details in the form of FAQs we receive when speaking to potential new customers. We selected four of the 15 or so FAQs to share with you here. The balance can be viewed in our content offer.
So, here you go, please enjoy and we hope this whets your appetite to review all of our FAQs:
1) Risk mitigation for disasters/ emergencies:
The following are emergencies that our company may encounter:
b) natural disasters (typhoon, heavy rain, and earthquake)
c) power and water blackout
d) occupational injuries, infectious diseases, food poisoning
e) labor shortage
f) material shortage
g) critical equipment failure
h) after-sale returns
All of these emergencies are defined in detail in our Quality Manual for your review. Production recovery and unplanned material shortages which I’m sure are of most relevance to our customers are outlined in sections 4G and 4.7 respectively.
2) What are the typical lead times for an initial order?
Since we are a custom contract manufacturer there are no specific lead times.
Based on the documentation provided and our experience with various devices, including the complexity we estimate the product to be in mass production within 12-16 weeks after receipt of order, including ocean freight, which is the standard shipping method.
The following are typical tasks that are included for a device:
3) What are the most complex products you produce?
a) Product with 150+ parts, 4 PCBs and a large aluminum frame.
b) System with 100+ parts, 2 PCBAs, 17 molded parts, with EPS shipping container.
4) What are the differentials that separate you from competitors?
Of the nine value propositions we reference below the value props that resonate with our customer base are as follows:
a) Sanbor Medical provides Manufacturing Outsourcing EXCLUSIVELY for the Medical Device Market- NO General Industrial Products
b) We are vertically integrated- we produce plastic molding and stuff the printed circuit boards in house.
c) We have all of the quality credentials you would expect for a Contract Manufacturer marketing to the Medical and Life Science markets; FDA registered factory, ISO 13485 and QSR compliant.
d) And finally the factory is wholly owned and operated from our Allentown, PA corporate office with USA based contacts for all your communications throughout the life span of your products.